Reference

Privacy Policy for Your v2204 Account

v2204 Privacy Policy explains how we handle your account details, device signals, login records and wallet references while you access our Indonesia lobby.

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Privacy Choices for DANA and QRIS

v2204 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details submitted during account opening, including your contact information, verification records and access history. We also record limited payment references when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so we can match a receipt with the correct

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account without storing more than the payment process requires. Device type, browser settings and security events help us detect unusual access. We use this data to provide account access, check wallet status, answer requests and meet applicable legal duties. Where local law permits, you may ask
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what we hold, request a correction or ask about deletion. Some records may remain where a legal, security or transaction reason requires retention.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT YOUR WAY

Get Privacy Help Before Account Access

A clear contact route matters when you want to ask about personal data rather than a wallet transaction.

DATA HANDLING

Security Choices Around Your Account

We handle privacy as an account process, not as a broad promise. Our records are organised around the reason they were collected: access, verification, payment matching, security or a request from you.

Account opening

When you open an account, we use the contact details and phone verification result needed to create access. We do not treat a failed or unfinished registration as permission to keep unrelated profile details indefinitely.

Device signals

A mobile browser or desktop browser may send device type, language and session details. We use these signals to keep login steps working and identify unusual access, not to read unrelated files on your device.

Cookies

Cookies can remember a session setting and help connect your account request to the right page. You can adjust cookie controls in your browser, although blocking some cookies may interrupt login or privacy-request forms.

Wallet records

For DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri or BNI transfers, we use payment references and status details needed to match activity. We do not ask for your wallet PIN or internet banking password.

Retention checks

We keep records only for the account, security, dispute or legal reason that requires them. When you request deletion, we check whether a transaction or access record must remain before confirming the outcome.

Change request

To request access, correction or deletion, contact our support path with your registered contact detail and the exact change you want. We may verify ownership before responding so another person cannot obtain your account data.

Privacy Policy Answers for v2204 Accounts

These Privacy Policy answers focus on the questions you may have before creating an account or asking us to change an existing record. Each answer follows the same practical route: identify the data, explain the reason for use and provide the next contact step. If your situation is not listed, send a privacy request through support.

The Privacy Policy covers account details, phone verification, device and session signals, cookies, payment references and support messages. It explains why we use each category, how long records may remain, and how you can request access, correction or deletion.

We use DANA or QRIS references and status details to match a payment with your account and respond to a receipt question. We do not need your wallet PIN. The same approach applies to OVO, GoPay, bank transfer and virtual account records.

Yes. Contact us through the privacy support path with your registered contact detail and explain the field that needs correction. We may complete a phone or account check first, then confirm whether the change was made or needs further proof.

Send a deletion request through support and identify the account with its registered contact detail. We assess the request against security, dispute and transaction duties. Where local law permits, we remove eligible records and explain any information that must remain.

We may receive device type, browser details, language and session signals when you use a mobile browser. These help maintain login and detect unusual access. We do not use this process to read unrelated files, photos or messages on your device.

The retention period depends on why a record exists and whether security, dispute or legal duties apply. Payment references from DANA, GoPay, QRIS or bank transfer may remain after an account request if they are needed to reconcile a transaction.

Yes. Rights and eligibility for a data copy, correction or deletion depend on local law. We will check the request, verify account ownership and explain the available route. You can still contact us even when a legal exception may affect the result.

Privacy Policy for Your v2204 Account

Get Privacy Help Before Account Access

Security Choices Around Your Account

Account opening

Device signals

Cookies

Wallet records

Retention checks

Change request

Privacy Policy Answers for v2204 Accounts

01 What does the v2204 Privacy Policy cover?

02 How does v2204 use my DANA or QRIS details?

03 Can I ask v2204 to correct my account data?

04 How do I request deletion under the Privacy Policy?

05 Does v2204 collect data from my mobile device?

06 How long does v2204 keep privacy and payment records?

07 Does access to my data depend on local law?

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